Connect CI/CD and ITSM for better, faster software delivery

Connect the features in the development backlog to the change tickets that are managed in ITSM tools.

For Managers

  • Stay on top of the real-time status of different teams’ work
  • Increase visibility for everyone involved in the release process
  • Track features all the way from the backlog to production
  • Coordinate pipelines of release tasks across teams

For Developers

  • Streamline the flow of information from ALM to CI/CD to ITSM processes
  • Automatically sync software changes with IT service requests
  • Identify and eliminate release bottlenecks and failures
  • Collect data needed for IT audits, with no extra work required