ServiceNow

The ServiceNow integration for XL Release allows you to work with records in a ServiceNow instance, so you can use the ServiceNow Implementation Methodology, a methodology delivered from experience with thousands of successful deployments.

The integration can:

  • Create, locate, and update change requests in ServiceNow
  • Create, locate, and update change tasks in ServiceNow
  • Create, locate, and update incidents in ServiceNow
  • Create, locate, and service request items in ServiceNow
  • Poll for a change in a specific change request field
  • Add a configurable ServiceNow tile to release dashboards

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Details

Download:

XebiaLabs customers can access from the XebiaLabs Customer Distribution site.

Documentation:

Integration Type:

IT Service Management

Created By:

XebiaLabs

Website: