Connect CI/CD and ITSM

The XebiaLabs DevOps Platform is the ideal solution to help you connect the features and user stories that the development team manages in a backlog management tool like JIRA to the change tickets that come in via an ITSM system like ServiceNow.

Watch this 3-minute video and learn how the XebiaLabs DevOps Platform integrates backlog and change management into an automated and scalable release process that connects your user stories and issues with the features that ultimately made it into Production.

  • How do you know which features from the backlog actually made it into Production?
  • How do you track features, user stories, and IT service requests across different tools for backlog management and IT service management?
  • How do you stay on top of the real-time status of the work being done by different teams?
  • How do you make sure tickets are closed when the work is complete?
  • How do you support compliance and audit requirements?

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